Safety matters

Local connections.
More confidence.

I They Near You is designed to help people discover local services while giving them useful information and tools to make more informed decisions.

Built around trust✓

01

Understand who you are connecting with.

02

Keep communication inside the platform.

03

Report problems when something does not feel right.

Designed around trust

Safety is part of the experience.

Finding someone nearby is only the beginning. People need useful information before deciding who to contact, and they need ways to respond when an interaction does not go as expected.

That is why I They Near You brings verification workflows, communication tools, reviews, reporting, moderation and support into the service-discovery experience.

Safety tools are designed to support better decisions. They do not guarantee a provider's conduct, service quality or the outcome of an interaction.

Safety features

Tools that support better interactions.

01

Provider verification

Verification workflows help establish provider identity and profile information before people decide who to connect with.

02

Reviews and reputation

Reviews and service history give people additional information to consider when choosing a provider.

03

Direct communication

Connect through the platform rather than relying on public contact details to start every interaction.

04

Reporting and moderation

Reporting and moderation tools help the platform respond to accounts, conversations and interactions that may violate platform rules.

05

Account safety controls

Users have safety-focused controls designed to help them manage unwanted interactions and protect their experience.

06

Support and disputes

Support and dispute workflows provide additional channels for resolving problems when an interaction does not go as expected.

For everyone

Safer experiences are a shared responsibility.

The platform provides safety and moderation tools, but good decisions still matter. Take time to review information, use good judgement and report problems when they occur.

✓

Good practices when using the platform

Review provider information before making a decision.

Keep communication professional and respectful.

Use platform reporting tools when something feels wrong.

Do not share sensitive personal information unnecessarily.

Meet or arrange services in a way that makes sense for your situation.

Contact support when you need help with an account or interaction.

Need help?

If something does not feel right, speak up.

Use the available reporting and support channels when you need help with an account, provider or interaction.